Terms of Service

1. Acceptance of Terms

By accessing or using Hazel's Style ("the Service"), including the web application, mobile app, and browser extension, you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service.

2. Description of Service

Hazel's Style is a virtual wardrobe management platform that allows you to:

• Catalog and organize your clothing items
• Create and save outfits
• Use AI-powered features for clothing analysis, mannequin staging, and virtual try-on
• Generate AI fashion photos via Photo Booth
• Capture outfit inspiration from the web via the Inspo Capture browser extension
• Plan outfits around weather and calendar events
• Connect with professional stylists
• Share wardrobe items via social features (Fling, lookbooks, campaigns)

The Service is available via web browser, mobile app, and an optional Chrome browser extension. These terms apply to all platforms.

3. Eligibility

The Service is offered by Swaggering Badger LLC ("we," "us," or "our"), a Florida limited liability company. You must be at least 18 years of age — and at least the age of majority in your jurisdiction — to create an account or use the Service. By creating an account, you represent and warrant that you are 18 or older. The Service is not directed to and may not be used by individuals under 18. This requirement is not specific to Hazel's Style: because your account is shared across the MyHazl family of applications, the 18+ minimum applies across the entire MyHazl ecosystem and is a floor that applies to your account as a whole.

You may not use the Service if you are barred from doing so under applicable law, including if you are subject to United States sanctions or located in a jurisdiction where use of the Service is prohibited.

If we become aware that an account has been created by someone under 18, we will terminate the account and may retain associated information as required by applicable child-safety reporting laws.

4. Account Registration

To use certain features, you must create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your password
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

Your account credentials work across all Hazel platforms (web, mobile, and browser extension) via single sign-on through Hazel Hippo.

5. Token System and Payments

AI-powered features require tokens, managed through Hazel Hippo. Tokens are non-refundable and may expire according to the terms at time of purchase. Token costs for features are displayed before use. Token balances are shared across all Hazel apps.

Payments are processed by Stripe. We do not store your payment card details. Subscription terms and billing are managed through your Hazel Hippo account.

6. User Content

You retain ownership of content you upload (photos, wardrobe data). By uploading content, you grant us a license to process, store, and display it as necessary to provide the Service. You are responsible for ensuring you have rights to upload any content.

Content you share via social features (Fling sessions, public lookbooks, shop storefronts) will be visible to other users or the public as indicated by the feature. You can remove shared content at any time.

7. Prohibited Uses

You agree not to:

• Use the Service for any unlawful purpose
• Upload inappropriate, offensive, or harmful content
• Attempt to access other users' accounts
• Interfere with the Service's operation
• Use automated systems to access the Service without permission
• Resell or redistribute the Service
• Use the browser extension to scrape, collect, or mass-download images from websites

8. Prohibited Content — Child Safety and Non-Consensual Intimate Imagery

Some content is prohibited not only by our rules but by federal and state law. These prohibitions apply in addition to Section 7, and we enforce them strictly.

Child safety.

The following paragraph is required by federal law and applies without modification:

Prohibited Content and Conduct. You may not upload, transmit, store, or share through the Service any content that depicts, encourages, facilitates, or solicits:

(a) the sexual exploitation or sexual abuse of any person under the age of eighteen, including any material that constitutes "child pornography" as defined in 18 U.S.C. § 2256 or any visual depiction described in 18 U.S.C. §§ 2251, 2251A, 2252, 2252A, or 2252B;

(b) the trafficking of any person under the age of eighteen for any commercial sex act, as described in 18 U.S.C. § 1591; or

(c) the coercion or enticement of any person under the age of eighteen to engage in any sexual activity, as described in 18 U.S.C. § 2422(b).

We will report apparent violations of (a), (b), or (c) to the National Center for Missing & Exploited Children (NCMEC) via the CyberTipline as required by 18 U.S.C. § 2258A and will cooperate with law enforcement investigations arising from such reports. Content that we report and associated user account and metadata may be preserved for at least 90 days following any such report as required by 18 U.S.C. § 2258A(h), notwithstanding any user request to delete or remove such content.

We have zero tolerance for this content. Our reporting and preservation obligations are described in Section 16.

Non-consensual intimate imagery.

You may not upload, transmit, store, share, or generate through the Service any visual depiction of an identifiable person engaged in nudity or sexual conduct where either (a) the depiction was created or shared without that person's consent, or (b) the depiction is an AI-generated or AI-modified image that simulates an identifiable person in nudity or sexual conduct without that person's consent. This applies whether the depiction is real or AI-generated, and whether the depicted person is a public figure or a private individual.

We remove non-consensual intimate imagery on receipt of a valid takedown notice within 48 hours, and make reasonable efforts to find and remove known copies, as required by the federal TAKE IT DOWN Act (15 U.S.C. § 6851 et seq.) and Florida's Brooke's Law (Fla. Stat. § 836.13). How to submit a notice is described in Section 16.

9. AI-Generated Content

AI-powered features including virtual try-on, photo booth, clothing analysis, and mannequin staging use machine learning models to generate images and analyze content. These features are provided on a "best effort" basis and results may vary.

Limitations you should be aware of:

• Complex hairstyles, braids, or unusual hair colors may not render accurately
• Unusual poses, angles, or body positions can affect generation quality
• Patterned, textured, or highly detailed clothing may not transfer precisely
• Accessories, jewelry, and small details may be altered or omitted
• Skin tones and lighting conditions may appear differently than expected
• Results are approximations and should not be considered exact representations

No guarantees: We do not guarantee the accuracy, quality, or suitability of AI-generated content. Results are algorithmic best guesses and may contain artifacts, distortions, or inaccuracies. Do not rely on AI-generated images for purchasing decisions or as accurate depictions of how clothing will look in real life.

AI-generated content is for personal, non-commercial use only. You acknowledge that AI technology has inherent limitations and agree to use these features with appropriate expectations.

10. SMS Communications

Adding a phone number to your Hazel's Style account is optional. If you choose to do so, the following terms govern any SMS messages we send. Full program details are available in our public SMS opt-in policy and in Section 8 of our Privacy Policy.

Authorized message types:

• One-time 6-digit verification codes (when you add or change your phone number, sign in, or recover your account)
• Friend-invitation messages, sent only when you (or another verified user who selected your contact) explicitly initiate them by tapping a specific contact

We do not send marketing, promotional, or any other category of SMS messages outside the two use cases above.

Message frequency:

Verification codes: only when you request one — typically fewer than 2 per month. Friend invitations: capped at 10 per day and 30 per week per sender; no recipient receives more than 1 invitation per 24 hours across all senders.

Carrier charges:

Message and data rates may apply, depending on your mobile carrier and plan. You are responsible for any charges your carrier imposes. Mobile carriers are not liable for delayed or undelivered messages.

Opt-out and help:

You may opt out of all SMS messages at any time by replying STOP to any message we send. Opt-out is honored across all senders and message categories. Reply HELP at any time for help and support contact information. You may also remove your phone number entirely from Settings → Phone Number → Remove.

Your responsibilities:

• Provide a phone number you own and control, and update or remove it promptly if it changes or is reassigned
• Do not enter another person's phone number without their consent
• Acknowledge that, if you transfer or release your number, the new holder may receive SMS messages intended for you until you remove the number from your account

11. Browser Extension

The Inspo Capture browser extension is an optional companion to the Service. By installing and using the extension, you agree that:

• You will only capture images you have the right to save for personal use
• The extension is for personal wardrobe inspiration, not bulk downloading or scraping
• Images captured are subject to the same content policies as direct uploads

12. Stylist Services

If you connect with stylists through the platform, you acknowledge that stylists are independent professionals. We facilitate connections but are not responsible for stylist advice or services.

13. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind. We do not guarantee uninterrupted or error-free operation, accuracy of AI features, or suitability for any particular purpose.

14. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including but not limited to damages from AI-generated content, lost data, or service interruptions.

15. Termination

We may terminate or suspend your account at our discretion for violation of these terms. You may delete your account at any time through your account settings. Upon termination, your right to use the Service ceases immediately. Your data will be deleted in accordance with our Privacy Policy.

16. Reporting, Preservation, and Law-Enforcement Cooperation

We operate under federal and state laws that require us to report certain content and to cooperate with authorities. This section explains those obligations and how they may affect your account.

Reporting and preservation.

Swaggering Badger LLC is a registered Electronic Service Provider with the National Center for Missing & Exploited Children (NCMEC) under 18 U.S.C. § 2258A. We report apparent violations of the child-safety laws referenced in Section 8 to NCMEC's CyberTipline as soon as reasonably possible after our personnel become aware of them, and we preserve reported content and related metadata for at least 90 days following a report, as required by 18 U.S.C. § 2258A(h). We may also report to and cooperate with state child-protective authorities, including the Florida Department of Children and Families, where applicable law requires.

If we report content from your account, the reported content and the surrounding metadata — account identifiers, and logs within the scope of the report — may be preserved for at least 90 days even if you ask us to delete it. This preservation hold is required by law and overrides our normal deletion process for the affected items only; content and metadata that are not part of a report remain subject to your normal deletion rights described in Section 15 and in our Privacy Policy.

Non-consensual intimate imagery takedown.

We operate a takedown channel for non-consensual intimate imagery as required by the federal TAKE IT DOWN Act (15 U.S.C. § 6851 et seq.) and Florida's Brooke's Law (Fla. Stat. § 836.13). On receipt of a valid takedown notice from an identifiable person depicted in such imagery (or that person's authorized representative), we will remove the reported content and make reasonable efforts to identify and remove known identical copies within 48 hours.

A valid takedown notice should include:

• a physical or electronic signature of the depicted person or their authorized representative;
• identification of the specific content and enough information for us to locate it;
• a statement that the depicted person has a good-faith belief the content was shared without consent; and
• a way for us to contact you.

You do not need a lawyer to send one. Submit takedown notices to the legal address below.

Cooperation with legal process.

Separately from the reporting above, we respond to valid subpoenas, court orders, and other legal process that comply with applicable law. Where the law permits, we may — but are not required to — notify you of legal process directed at your account. We may make emergency disclosures to law enforcement under 18 U.S.C. § 2702(b)(8) where we have a good-faith belief that an emergency involving a danger of death or serious physical injury requires disclosure without delay.

Where to send legal notices.

Send subpoenas, preservation requests, non-consensual-imagery takedown notices, and other legal notices to legal@swaggeringbadger.com. This address is monitored for time-sensitive legal matters. For everyday questions, please use help@hazelsstyle.com instead.

17. Changes to Terms

We may modify these terms at any time. Continued use of the Service after changes constitutes acceptance of the new terms. Material changes will be communicated via email or in-app notification.

18. Contact

For questions about these terms, contact us at help@hazelsstyle.com